How can we help?
Search the common questions, or write to us. We usually reply within two working days.
Groups & invites
Create a group and bring friends in with a code.
Balances & settling
See who owes whom and record payments.
Your account
Privacy, data and deleting your account.
How do I start?
Create a group for a trip, your flat or a night out, pick its currency and add the people sharing costs. Then tap Add expense.
How do I invite friends?
Open the group → tap the person icon → share the code. They open the app → Join a group → enter the code, and pick which participant they are.
Can I split unequally?
Yes: equally, by exact amounts, by percentages or by shares. Rounding is handled so shares always add up to the total.
We paid in another currency.
Tap the currency above the amount when adding an expense. The app suggests today's rate (or the last one you used); you can type your own.
How do we settle up?
Open Balances, tap "You owe …" or Settle next to a payment, and record it once the money has changed hands.
How do budgets work?
Open Group settings and set a budget. The Expenses and Insights tabs show how much is spent and what's left; it turns amber near the limit.
How do I export a summary?
Group settings → Data. Choose PDF summary, Excel spreadsheet with charts, or plain CSV, preview it, then share.
Does it work offline?
Yes. Changes are saved on your phone and sync when you're back online (look for the small cloud icon).
I'm not getting notifications.
Check that notifications are allowed for Splitrail in your phone's settings, and that the group isn't muted (Group settings → Notifications).
What's the difference between archive and delete?
Archiving hides a group from your list; nothing is deleted and you can restore it. Deleting removes the group and its data for everyone and can't be undone. Only the group's owner can delete it.
How do I delete my account?
Account (your avatar on the home screen) → Delete account, or use the deletion request page.
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